Customer Service Representative in Top Bpo's. Salary upto 35K., Davao del Sur

Description

Provide exceptional customer service through various communication channels.
Handle customer inquiries, complaints, and support requests in a timely manner.
Maintain comprehensive knowledge of products and services to assist customers effectively.
Document interactions with customers to ensure accurate tracking of issues and resolutions.
Collaborate with team members to enhance customer service strategies and processes.

Requirements

Educational Qualifications: Bachelors degree in a relevant field.
Experience Level: 1-3 years of customer service experience.
Skills and Competencies: Strong communication and interpersonal skills.
Qualities and Traits: Patient, empathetic, and solution-oriented.
Responsibilities and Duties: Ability to work in a fast-paced environment and meet performance targets.
Working Conditions: May require shift work including evenings and weekends.

Highlights

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