Call Center Representative, Davao del Sur

Description

Handle inbound and outbound calls with a customer-centric approach.
Provide accurate information and assistance to customers regarding products and services.
Resolve customer issues and complaints efficiently while maintaining quality standards.
Document call details and customer interactions in the system.
Collaborate with team members to enhance service delivery and customer satisfaction.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: Entry-level (02 years).
Skills and Competencies: Proficient in English language, strong interpersonal skills, and effective communication.
Responsibilities and Duties: Ability to multitask and manage time efficiently.
Qualities and Traits: Positive attitude, patience, and empathy in dealing with customers.
Working Conditions: Able to work in a fast-paced environment and adhere to schedules.

Highlights

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