Call Center Representative, Davao del Sur

Description

Interact with customers via phone, email, or chat to provide assistance and resolve inquiries.
Handle customer complaints and provide appropriate solutions and alternatives.
Maintain accurate records of customer interactions and transactions.
Provide information about products and services to customers.
Meet and exceed individual and team performance goals.

Requirements

Educational Qualifications: High School diploma or equivalent.
Experience Level: Entry-level (02 years).
Skills and Competencies: Strong English communication skills, excellent customer service abilities, proven problem-solving skills, effective people skills, familiarity with call center operations.
Qualities and Traits: Patience, empathy, and a positive attitude towards customer service.
Working Conditions: Must be able to work in a fast-paced environment and handle multiple tasks simultaneously.

Highlights

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