Customer Service Representative, Davao del Sur

Description

Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Communicate effectively with customers via phone, email, and chat.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve service delivery and resolve complex problems.
Assist in training new staff on customer service protocols.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 0-1 year
Skills and Competencies: Proficiency in English language, strong customer service skills, and problem-solving abilities
Qualities and Traits: Team player with a strong work ethic and excellent people skills
Responsibilities and Duties: Ability to handle high call volumes in a call centre environment
Working Conditions: Ability to work flexible hours, including evenings and weekends if necessary

Highlights

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