IT Technical Support, Davao del Sur

Description

Provide technical support for hardware and software issues reported by users.
Respond to support tickets, escalating issues when necessary to ensure timely resolution.
Maintain and monitor network security systems to prevent unauthorized access.
Assist in database management and optimization for SQL and MongoDB.
Conduct training sessions for end-users to enhance their understanding of software applications.

Requirements

Educational Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field.
Experience Level: Less than 1 year of experience in IT support or a related role.
Skills and Competencies: Proficient in Network Security and Database Management (SQL, MongoDB).
Qualities and Traits: Strong problem-solving skills and excellent communication abilities.
Responsibilities and Duties: Ability to work under pressure and manage multiple tasks effectively.

Highlights

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