Back Office Representative for Awesome CX by Transom - …, Davao del Sur

Back Office Representative for Awesome CX by Transcom- Davao

Awesome CX by Transcom is looking for talented individuals like you to join our awesome team! Be a Back Office Representative for our Awesome CX by Transcom Davao site. This role is not directly customer-facing but supports customer experience through tasks like content moderation, data entry, e-commerce tagging, writing, research, fraud prevention, verification, claims processing, transcription, photo editing, and data management.

Join our Awesome CX by Transcom Family as a Back Office Representative

• Perform different types of research to produce leads using multiple channels
• Send out initial, follow up and reply emails to leads using a set of guides
• Completely and accurately encode information and logs all related interactions in the system
• Assist inventory-controlling staff in maintaining inventory records
• Perform other back-office tasks related to research
• Reclassification of audience demographics (requires work in Excel, being able to manage Pivot tables as well as updating information)

What we are looking for:

To be successful in this role you must

• Proficient in Microsoft Excel
• High Typing Speed and Accuracy
• Strong Attention to Detail
• Have Basic Understanding of Data Validation
• Analytical thinking