Account Manager, Davao del Sur

Description

Key Responsibilities:

Develop and maintain strong relationships with clients to understand their needs and expectations.
Act as a liaison between clients and internal teams to ensure timely delivery of products/services.
Identify opportunities to upsell or cross-sell products and services.
Manage contract negotiations and renewals.
Track key account metrics and analyze performance data.
Handle customer inquiries, concerns, and complaints promptly.
Collaborate with sales, marketing, and customer support teams to enhance client experience.
Prepare reports on account performance and provide insights for business development.

Highlights

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