Payment Officer, Laguna
Payment Officer, Laguna
-
Laguna, Philippines
-
Posted: 07 Dec
-
Save
Description
- Handle customer inquiries regarding payment processing, billing, and account issues through phone, email, or chat.
- Process customer payments, refunds, and adjustments in accordance with company policies.
- Ensure accurate and timely processing of payments while maintaining confidentiality and security of sensitive information.
- Assist customers with troubleshooting payment issues and resolve discrepancies or concerns in a professional and efficient manner.
- Work with internal departments to address and resolve payment-related issues, including escalations.
- Provide detailed explanations of payment terms, processes, and troubleshooting steps to customers.
- Maintain accurate records of customer interactions and payment transactions.
- Adhere to company policies, procedures, and compliance standards in all customer service interactions.
- Identify opportunities for improving payment processes and customer service workflows
Highlights
-
Company nameEnigma Software Solutions Inc
-
Job positionPayment Officer
Safety Tips
If the salary for a position is far above normal, proceed with caution.
More info about this ad
Payment Officer has been posted in the Dasmariñas Administrative & Support category on Locanto.
If you’re looking for something similar, check out Farm Assistant, Albay, Field Officer, Sorsogon or Front desk in Aklan, also posted in Administrative & Support. Currently, there are 10 ads posted in the Administrative & Support category in Dasmariñas.
Interested in more? Widen your search to view ads in nearby areas of Dasmariñas. This includes Administrative & Support in Tunasan, Carmona and San Pedro. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.