Customer Service Representative, Cebu

Description

Assist customers with inquiries and issues via phone, email, or chat
Maintain a high level of customer satisfaction by providing timely and accurate responses
Document customer interactions and feedback in the company database
Collaborate with other departments to resolve customer concerns effectively
Participate in training and development programs to enhance customer service skills

Requirements

Educational Qualifications: Diploma in a relevant field or equivalent experience
Experience Level: 02 years (Fresh graduates are encouraged to apply)
Skills and Competencies: Strong organizational skills, proficiency in customer service, and fluent in English
Qualities and Traits: Excellent communication skills with a friendly attitude
Responsibilities and Duties: Ability to handle multiple tasks while maintaining attention to detail

Highlights

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