Customer Service Agent, Cebu

As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor

Key Responsibilities.

Manage incoming calls with professionalism and courtesy

Assist customers by providing product and service details

Address and resolve issues promptly and accurately

Handle account updates, service requests, and related transactions:

Keep records updated and document customer interactions

Adhere to company policies, scripts, and performance standards.

Requirements:

Work On Site

Good communication skill

Confident in speaking in English

HS/SHS graduate

Perks & Benefits

Paid training-Earn while you learn

Bonus opportunities-Performance-based rewards & Incentives

HMO coverage Your health matters to us