Philippines

Call Center Agent, Cebu

Call Center Agent, Cebu
Description
Description
  • Respond to customer inquiries and provide accurate information about products and services.
  • Handle customer complaints and escalate issues when necessary to ensure resolution.
  • Maintain a high level of customer satisfaction by providing friendly and efficient service.
  • Document customer interactions and feedback accurately in the system.
  • Participate in training programs to enhance product knowledge and customer service skills.

Requirements
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 02 years
  • Skills and Competencies: Excellent communication skills
  • Skills and Competencies: Ability to work well under pressure
  • Qualities and Traits: Strong problem-solving abilities
  • Qualities and Traits: Positive attitude and a willingness to learn
Highlights
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More info about this ad

Call Center Agent has been posted in the Consolacion BPO & KPO category on Locanto.

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