Call Center Agent, Cebu

We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English.

Responsibilities:

Handle customer calls via phone, email, or chat

Provide accurate information about products/services to international clients

Resolve customer concerns efficiently and professionally

Document interactions accurately in the system

Requirements:

High school graduate or above

Excellent English communication skills

Positive attitude and customer-focused mindset

Basic computer skills and ability to learn new systems

Benefits:

Competitive salary with international account premium

Health benefits

Career growth opportunities

Comprehensive training and support