Customer Service Associate - Salary upto 30K. Apply now., Cebu

Description

Provide timely and effective support to customers via phone, email, and chat.
Resolve customer complaints and inquiries with a focus on customer satisfaction.
Maintain detailed records of customer interactions and follow up as necessary.
Collaborate with team members to improve customer service processes.
Identify product or service improvement opportunities based on customer feedback.

Requirements

Educational Qualifications: Diploma or equivalent experience in a related field.
Experience Level: 3-5 years in customer service or a related role.
Skills and Competencies: Strong communication and interpersonal skills.
Qualities and Traits: Patience and empathy in dealing with customers.
Responsibilities and Duties: Ability to handle multiple tasks efficiently in a fast-paced environment.
Working Conditions: Must be available to work flexible hours, including evenings and weekends.

Highlights

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