Customer Service Agent in Call Centers. Salary upto 25K-40K., Cebu

Description

Respond to customer inquiries and provide accurate information about products and services.
Handle customer complaints and resolve issues in a professional manner.
Maintain customer records and document interactions in the system.
Collaborate with team members to improve customer service processes.
Participate in training sessions to enhance product knowledge and service skills.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 58 years of experience in customer service or call center environments.
Skills and Competencies: Excellent communication and interpersonal skills.
Skills and Competencies: Proficient in using customer service software and tools.
Qualities and Traits: Strong problem-solving skills and ability to work under pressure.
Responsibilities and Duties: Ability to work in a fast-paced, team-oriented environment.

Highlights

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