Call Centers hiring for Csr Associate. Salary upto 35K., Cebu

Description

Engage with customers via phone, email, or chat to address inquiries and issues.
Provide accurate information regarding products and services to enhance customer satisfaction.
Document customer interactions and feedback accurately in the system.
Collaborate with team members to improve service efficiency and customer experience.
Resolve customer complaints and escalate issues when necessary to ensure timely resolution.

Requirements

Educational Qualifications: Bachelors degree in a relevant field.
Experience Level: 35 years of experience in customer service or call center operations.
Skills and Competencies: Excellent communication and interpersonal skills.
Qualities and Traits: Customer-focused attitude with strong problem-solving abilities.
Responsibilities and Duties: Ability to work in a team-oriented environment while meeting individual performance goals.

Highlights

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