IT Application Specialist, Cebu

Role Description:

• Configure, develop, and deliver system software components across all functional areas and DEDON global entities
• Create new customizations and modify existing applications and system integrations based on business requirements

Perform data conversions, troubleshoot application issues, and develop effective resolutions

Install and implement service packs, patches, and hotfixes as required

Act as a technical liaison between IT and business users in collaboration with Business System Analysts

Support testing activities for internally or externally developed functionality against defined business requirements

• Support and drive process improvements and change initiatives aligned with application best practices
• Develop and maintain system and technical documentation related to new requirements, enhancements, and changes
• Assist Business System Analysts in defining functional and technical specifications for customizations and integrations related to Dynamics NAV
• Provide pre-go-live and post-go-live end-user support
• Collaborate with Project Managers, Business Analysts, and external consultants to understand business and application requirements
• Ensure delivery of development tasks within agreed timelines, scope, and budget
• Produce and maintain technical documentation for all customizations and system integrations
• Provide Tier 2 application support for operational issues across supported systems
• Perform other related tasks as reasonably required by management

Other Responsibilities:

• Contribute to team objectives and achievement of BEST QUALITY ON-TIME by supporting the Department and Companys programs and activities.
• Promote a work environment of partner engagement, team spirit and a healthy relationship among personnel within the department and the whole organization.
• Live in accordance with the Corporate Values and Code of Conduct

Qualifications:

• At least two (2) years of experience as a software developer working with Microsoft Dynamics NAV C/SIDE (C/AL) or a comparable ERP development environment
• Minimum of three (3) years of ERP programming experience, with hands-on involvement in full lifecycle implementations, system upgrades, and data migration activities
• Minimum of one (1) year of experience in Microsoft Dynamics NAV administration or administration of a comparable ERP system
• Experience with RoleTailored Client (RTC) development, including page and report development using Visual Studio
• Strong proficiency in SQL (required), including query development, performance tuning, and data analysis
• Experience working with common third-party add-on solutions and their integration with Microsoft Dynamics NAV
• Ability to document code customizations and system integrations in accordance with established development standards and best practices
• Ability to independently test and validate developed solutions and deliver fully functional, high-quality outputs
• Professional certifications and accreditations are an advantage, or equivalent relevant work experience