Csr Associate - Top Call centers. Salary upto 30K-35K., Cebu

Description

Provide exceptional customer service by responding to inquiries and resolving issues promptly.
Communicate effectively with customers through various channels, including phone, email, and chat.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to enhance customer satisfaction and improve service processes.
Stay updated on product knowledge and service offerings to provide accurate information to customers.

Requirements

Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
Experience Level: 13 years of experience in a customer service role.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Ability to work in a fast-paced environment and handle multiple tasks.
Qualities and Traits: Empathetic, patient, and a problem-solver.
Working Conditions: Ability to work flexible hours, including evenings and weekends, as needed.

Highlights

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