Customer Service Associate in Top Bpo's. Salary upto 35K., Cebu

Description

Assist customers with inquiries and provide accurate information regarding products and services.
Manage customer complaints and deliver effective resolutions in a timely manner.
Process orders and maintain records of customer interactions.
Collaborate with team members to improve overall customer service performance.
Stay updated on product knowledge and promotions to offer the best assistance.

Requirements

Educational Qualifications: Diploma in a relevant field or equivalent experience
Experience Level: 58 years of experience in customer service
Skills and Competencies: Strong communication and interpersonal skills
Skills and Competencies: Proficiency in handling customer inquiries through multiple channels
Qualities and Traits: Patience and empathy towards customers
Responsibilities and Duties: Ability to work in a fast-paced environment and manage time effectively

Highlights

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