Customer Service Associate in Top Bpo's. Salary upto 35K., Cebu

Description

Provide exceptional customer service and support via phone, email, and chat.
Assist customers with inquiries, troubleshoot issues, and resolve complaints efficiently.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service delivery and enhance customer satisfaction.
Stay updated on product knowledge and company policies to better serve customers.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 13 years of experience in customer service or related field
Skills and Competencies: Strong communication and interpersonal skills
Skills and Competencies: Ability to handle stressful situations and resolve conflicts
Qualities and Traits: Positive attitude and customer-focused mentality
Working Conditions: Ability to work in a fast-paced environment, flexible hours may be required

Highlights

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