Call center Agent. Salary upto 20K-35K, Cebu

Description

Handle customer inquiries via phone, email, or chat in a professional manner.
Resolve customer issues and complaints effectively, ensuring high customer satisfaction.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve customer service processes.
Provide feedback on recurring customer issues to help enhance product or service offerings.

Requirements

Educational Qualifications: Diploma in a relevant field or equivalent experience.
Experience Level: 35 years of experience in a call center or customer service role.
Skills and Competencies: Excellent communication and interpersonal skills.
Skills and Competencies: Strong problem-solving abilities and attention to detail.
Qualities and Traits: Ability to work in a fast-paced environment and multitask effectively.
Working Conditions: Flexible hours including evenings and weekends, depending on business needs.

Highlights

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