Top Bpo's hiring for Customer Service Representative. …, Cebu

Description

Respond to customer inquiries via phone, email, or chat in a professional manner.
Assist customers in troubleshooting issues and providing solutions.
Maintain a thorough understanding of the company's products and services.
Document customer interactions and feedback for quality assessment and improvement.
Collaborate with team members to enhance customer satisfaction and service delivery.

Requirements

Educational Qualifications: Diploma in a relevant field or equivalent experience.
Experience Level: 3-5 years in customer service roles.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Ability to handle difficult situations and resolve conflicts.
Qualities and Traits: Empathetic, patient, and customer-oriented.
Responsibilities and Duties: Good organizational skills and attention to detail.

Highlights

Company name

Recruitify_HR
Job position

Top Bpo's hiring for Customer Service Representative. Salary upto 30K.

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