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Customer Service Representative, Cebu

Customer Service Representative, Cebu
Description
Description
  • Serve as the primary point of contact for customer inquiries and concerns.
  • Provide exceptional customer service by addressing issues and providing solutions promptly.
  • Manage scheduling and appointment booking for clients.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve overall customer satisfaction.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 13 years of experience in a customer service role.
  • Skills and Competencies: Proficiency in English language; strong customer service skills; effective scheduling abilities.
  • Qualities and Traits: Excellent communication skills; problem-solving aptitude; empathetic and patient demeanor.
  • Working Conditions: Typical office environment; may require standing for extended periods.
Highlights
  • Company name
    Recruitify_HR
  • Job position
    Customer Service Representative
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More info about this ad

Customer Service Representative has been posted in the Consolacion BPO & KPO category on Locanto.

Right now, this is the only ad posted in this category in Consolacion.

Interested in more? Widen your search to view ads in nearby areas of Consolacion. This includes BPO & KPO in Cebu City, Liloan and Mandaue. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.