Customer Service Associate in Cebu. Salary upto 30K.

Description

Provide exceptional customer support through various channels including phone, email, and chat.
Resolve customer inquiries and issues efficiently and effectively.
Document customer interactions and maintain accurate records in the database.
Identify and escalate complex issues to the appropriate teams.
Collaborate with team members to improve service processes and customer satisfaction.

Requirements

Educational Qualifications: Bachelors degree in a relevant field.
Experience Level: 3-5 years of experience in customer service or related roles.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Problem-solving skills and attention to detail.
Qualities and Traits: Patience, empathy, and a customer-focused attitude.
Working Conditions: Ability to work in a fast-paced environment and handle challenging situations.

Highlights

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