Customer Service Representative Hiring with Salary upto 30K., Cebu

Description

Provide excellent customer service through phone, email, and chat support.
Resolve customer inquiries and complaints in a timely and professional manner.
Maintain detailed records of customer interactions using the CRM system.
Collaborate with team members to improve processes and enhance customer satisfaction.
Train new team members on customer service protocols and best practices.

Requirements

Educational Qualifications: Bachelors degree in a relevant field
Experience Level: 3-5 years
Skills and Competencies: Strong communication skills, problem-solving abilities, and a customer-centric attitude
Responsibilities and Duties: Ability to handle high volume of inquiries efficiently
Working Conditions: Fast-paced environment with a focus on customer engagement
Qualities and Traits: Patience, empathy, and ability to remain calm under pressure

Highlights

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