Philippines

Ramping Call Center Representative, Cebu

Ramping Call Center Representative, Cebu
Description
Description
  • Provide excellent customer service by responding to inquiries and resolving issues promptly.
  • Manage large amounts of incoming calls while maintaining professionalism.
  • Follow communication scripts when handling different topics.
  • Document all call information according to standard operating procedures.
  • Work collaboratively with team members to meet performance targets.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 02 years.
  • Skills and Competencies: Strong verbal communication skills.
  • Skills and Competencies: Basic computer skills and familiarity with CRM systems.
  • Qualities and Traits: Empathetic and patient demeanor.
  • Qualities and Traits: Ability to work in a fast-paced environment.
Highlights
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More info about this ad

Ramping Call Center Representative has been posted in the Consolacion BPO & KPO category on Locanto.

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