Customer Service Jobs in Manila & Cebu. Salary upto 25K-40K

Description

Provide exceptional customer service by addressing inquiries and resolving issues via phone, email, and chat.
Maintain a positive and professional demeanor while interacting with customers.
Document customer interactions and feedback in the system accurately.
Collaborate with team members to improve service processes and enhance customer satisfaction.
Assist in training new staff and sharing best practices.

Requirements

Educational Qualifications: Bachelors degree in any relevant field preferred.
Experience Level: 13 years of experience in customer service or related field.
Skills and Competencies: Strong communication and interpersonal skills.
Qualities and Traits: Customer-focused, patient, and able to work in a fast-paced environment.
Responsibilities and Duties: Ability to handle customer complaints with empathy and professionalism.
Working Conditions: Office-based position in Manila or Cebu with shift-based hours.

Highlights

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