Philippines

Customer Service Agent, Cebu

Customer Service Agent, Cebu
Description
Description
  • Manage customer inquiries and provide timely and effective support.
  • Resolve customer complaints and issues with a focus on customer satisfaction.
  • Collaborate with team members to enhance service delivery.
  • Document customer interactions and feedback for continuous improvement.
  • Stay updated on product knowledge to effectively assist customers.

Requirements
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 13 years
  • Skills and Competencies: Strong customer service skills, problem-solving abilities, team player mentality
  • Qualities and Traits: Excellent communication skills, patience, and empathy
  • Responsibilities and Duties: Ability to multitask and manage time effectively
Highlights
Safety Tips
Do not pay a ’prospective employer’ anything in order to secure a job.
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More info about this ad

Customer Service Agent has been posted in the Consolacion BPO & KPO category on Locanto.

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