Philippines

Customer Service Supervisor, Cebu

Customer Service Supervisor, Cebu
Description
Description
  • Answer incoming calls and assist customers with inquiries and concerns
  • Provide accurate information regarding products and services
  • Manage and prioritize scheduling requests to optimize team efficiency
  • Resolve customer issues promptly while ensuring high levels of satisfaction
  • Document customer interactions and maintain records for review


Requirements
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 1-3 years in BPO
  • Skills and Competencies: Proficient in English language
  • Skills and Competencies: Excellent customer service skills
  • Skills and Competencies: Strong scheduling abilities
  • Skills and Competencies: Proficient in problem-solving techniques


Highlights
Safety Tips
Do not pay a ’prospective employer’ anything in order to secure a job.
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More info about this ad

Customer Service Supervisor has been posted in the Consolacion BPO & KPO category on Locanto.

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