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Customer Service Representative, Cebu

Customer Service Representative, Cebu
Description
Description
  • Provide exceptional customer service via phone, email, or chat.
  • Resolve customer inquiries and issues in a timely manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve service processes.
  • Stay updated on product knowledge and company policies.
Requirements
  • Educational Qualifications: Bachelors degree in a relevant field.
  • Experience Level: 1-3 years of experience in customer service or related field.
  • Skills and Competencies: Excellent typing skills and effective communication abilities.
  • Skills and Competencies: Experience in a BPO environment is a plus.
  • Qualities and Traits: Strong problem-solving skills and a customer-oriented mindset.
  • Working Conditions: Ability to work in a fast-paced and sometimes high-pressure environment.
Highlights
  • Company name
    Recruitify_HR
  • Job position
    Customer Service Representative
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More info about this ad

Customer Service Representative has been posted in the Consolacion BPO & KPO category on Locanto.

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