Philippines

Customer Service Representative, Cebu

Customer Service Representative, Cebu
Description
Description
  • Handle customer inquiries and provide accurate information promptly.
  • Resolve customer complaints and issues in a professional manner.
  • Document customer interactions and follow up to ensure satisfaction.
  • Assist in the development of customer service policies and procedures.
  • Maintain knowledge of products and services to effectively assist customers.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 13 years in customer service or a related field.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Skills and Competencies: Strong problem-solving abilities.
  • Qualities and Traits: Patient and empathetic demeanor.
  • Working Conditions: Fast-paced environment, may require flexible hours.
Highlights
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More info about this ad

Customer Service Representative has been posted in the Consolacion BPO & KPO category on Locanto.

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