Customer Service Representative, Cebu
Customer Service Representative, Cebu
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Cebu, Philippines -
Posted: less than a month ago
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Description
Description
Requirements
- Respond to customer inquiries via phone, email, or chat in a professional manner.
- Resolve customer complaints and issues efficiently to maintain high satisfaction levels.
- Document all interactions and transactions in the customer relationship management (CRM) system.
- Provide product and service information to customers to assist their decision-making process.
- Collaborate with team members to improve overall customer service processes.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field preferred.
- Experience Level: 13 years of experience in customer service or related field.
- Skills and Competencies: Strong communication skills, proficiency in typing, and BPO skills.
- Qualities and Traits: Patience, empathy, and a customer-centric attitude.
- Working Conditions: Must be able to work in a fast-paced environment and handle high call volumes.
Highlights
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Company nameRecruitify_HR -
Job positionCustomer Service Representative
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More info about this ad
Customer Service Representative has been posted in the Consolacion BPO & KPO category on Locanto.
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Interested in more? Widen your search to view ads in nearby areas of Consolacion. This includes BPO & KPO in Lapu-Lapu City, Cebu City and Mandaue. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.
