Call Center Agent, Cebu

Job Description:

We are looking for a friendly and reliable Customer Service Representative to attend to customers, respond to inquiries, and provide excellent service.

Responsibilities:

• Attend to customer questions and complaints politely
• Provide accurate information about products/services
• Maintain good communication with customers
• Keep basic records of customer interactions

Requirements:

• Good communication skills (spoken and written)
• Friendly, patient, and professional attitude
• Basic computer/phone handling skills
• Previous customer service experience is an advantage