Customer Service Representative, Cebu
Customer Service Representative, Cebu
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Cebu, Philippines -
Posted: less than a month ago
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Description
Description
Requirements
- Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Engage with customers through various channels, including phone, email, and chat.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with team members to improve processes and enhance customer satisfaction.
- Stay updated on product knowledge and company policies to effectively assist customers.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 13 years in customer service or related field
- Skills and Competencies: Strong communication and problem-solving skills
- Qualities and Traits: Empathetic, patient, and a team player
- Responsibilities and Duties: Ability to handle high-stress situations and maintain professionalism
Highlights
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Company nameRecruitify_HR -
Job positionCustomer Service Representative
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More info about this ad
Customer Service Representative has been posted in the Consolacion BPO & KPO category on Locanto.
Right now, this is the only ad posted in this category in Consolacion.
Interested in more? Widen your search to view ads in nearby areas of Consolacion. This includes BPO & KPO in Cebu City, Lapu-Lapu City and Mandaue. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.
