Customer Service Supervisor, Cebu
Customer Service Supervisor, Cebu
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Cebu, Philippines -
Posted: less than a month ago
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Description
Description
Requirements
- Supervise daily operations of the customer service team to ensure high-quality service.
- Train and mentor customer service representatives to enhance performance and productivity.
- Handle complex customer inquiries and resolve issues effectively.
- Maintain and analyze customer service metrics to improve service delivery.
- Develop and implement scheduling plans to optimize team efficiency.
Requirements
- Educational Qualifications:High School Diploma or equivalent
- Experience Level:02 years
- Skills and Competencies:Proficient in English Language
- Skills and Competencies:Strong customer service skills
- Skills and Competencies:Scheduling and time management abilities
- Skills and Competencies:Effective problem-solving skills
- Qualities and Traits:Strong interpersonal and communication skills
Highlights
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Company nameRecruitify_HR -
Job positionCustomer Service Supervisor
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Customer Service Supervisor has been posted in the Consolacion BPO & KPO category on Locanto.
Right now, this is the only ad posted in this category in Consolacion.
Interested in more? Widen your search to view ads in nearby areas of Consolacion. This includes BPO & KPO in Cebu City, Lapu-Lapu City and Mandaue. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.
