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Call Center Agent, Cebu

Call Center Agent, Cebu
Description
Description
  • Respond to customer inquiries via phone, email, or chat in a professional manner.
  • Provide accurate information about products and services to customers.
  • Resolve customer complaints and issues efficiently.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to enhance the overall customer experience.

Requirements
  • Educational Qualifications: Diploma or equivalent in a relevant field.
  • Experience Level: 3-5 years of experience in a call center or customer service role.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Strong problem-solving abilities and a customer-focused attitude.
  • Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks.
Highlights
  • Company name
    Recruitify_HR
  • Job position
    Call Center Agent
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More info about this ad

Call Center Agent has been posted in the Consolacion BPO & KPO category on Locanto.

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