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Customer Service Representative | ONSITE JOB | Cebu IT Park

Customer Service Representative | ONSITE JOB | Cebu IT Park
Description

Responsibilities :

  • Answer customer inquiries via phone, email, or chat
  • Resolve complaints and provide effective solutions
  • Process orders, payments, and refunds
  • Assist with product and service support
  • Maintain accurate customer records in the system
  • Communicate clearly and follow company guidelines
  • Coordinate with other teams for issue resolution
  • Meet performance and quality metrics
  • Gather and relay customer feedback


Requirements & Benefits of ALORICA PH!

  • Work Onsite with a professional & supportive team
  • Competitive Salary Packages + Incentives!
  • NO BPO experience needed Well train you!
  • Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads YOU are welcome!
  • 20% Night Differential
  • Paid Training & Incentives
  • HMO & Government Benefits
  • 13th Month Pay
  • Vacation Leave / Personal Time Off Paid
  • Anniversary Bonus
  • Annual Performance Increase


Highlights
  • Company name
    Alorica Philippines
  • Job position
    Customer Service Representative | ONSITE JOB | Cebu IT Park
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Customer Service Representative | ONSITE JOB | Cebu IT Park has been posted in the Consolacion BPO & KPO category on Locanto.

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