Concentrix Cebu Hiring Newbie BPO Agent Non Voice TSR No …

SHS GRAD / HS GRAD (OLD CURRICULUM) | NO BPO EXPERIENCE REQUIRED

Looking to start your BPO career in Cebu with a non-voice role?

Concentrix Cebu is hiring for Non-Voice Accounts, but applicants must be voice-ready in case business needs require phone support.

This is a great opportunity for fresh graduates, career shifters, and first-time BPO applicants who want a stable company with long-term growth.

• NON-VOICE ACCOUNT (Chat / Email / Back Office based on availability)
• Applicants must be VOICE-READY if needed by the account
• No BPO experience required open to newbies
• Paid training with full guidance
• Supportive trainers and beginner-friendly environment
• Competitive salary package + allowances
• Performance incentives and night differential (if applicable)

• Handle customer inquiries via chat and/or email
• May transition to voice support depending on operational needs
• Follow response guides, tools, and workflows
• Maintain quality, accuracy, and proper documentation

While the role starts as non-voice, flexibility for voice support is required.

• Senior High School (SHS) Graduate or
• High School Graduate (Old Curriculum)
• NO BPO EXPERIENCE REQUIRED
• Basic English communication skills
• Voice-ready and flexible to handle calls if needed
• Willing to work onsite in Cebu
• Open to shifting schedules

Applicants from other industries are welcome!

(Service crew, retail staff, hotel staff, office assistants, fast food crews, store cashiers, fresh grads, and career shifters)

• One of the most stable BPO companies in the Philippines
• Clear career paths (QA, SME, Team Lead, Trainer)
• Strong training culture and employee support
• Ideal company to build solid BPO experience

Accessible for applicants from:

Cebu City, Mandaue, Lapu-Lapu, Talisay, Consolacion, and nearby areas

Apply now and receive interview tips and review materials to help you prepare before assessments and interviews.

Limited slots available apply early!