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After Sales Customer Service Representative, Cebu

After Sales Customer Service Representative, Cebu
Description

WE ARE HIRING!


Company: Alorica

Account: Non-Voice / Chat Support

Work Location:

- Alorica Centris

- Cubao

- Sta. Mesa

- Marikina


Work Set-up: On-site

Schedule: Shifting Schedule

Employment Type: Full-time Job


Job Description:

The Customer Service Representative (Non-Voice/Chat Support) is responsible for assisting customers through chat by providing accurate information, resolving concerns, and ensuring excellent customer experience.


Key Responsibilities:

- Handle customer inquiries via chat

- Resolve account, billing, or service-related concerns

- Provide accurate and timely information

- Maintain proper documentation of customer interactions

- Ensure customer satisfaction at all times


Qualifications:

- High School Graduate (Old Curriculum)

- Senior High School Graduate

- College Graduate or Undergraduate

- No work experience required

- No BPO experience required

- With good communication skills


Interested applicants are welcome to apply!


Highlights
  • Company name
    Lexie
  • Job position
    After Sales Customer Service Representative
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