Customer Service Representative, Cebu

Description

Provide exceptional customer service through various communication channels.
Assist customers with inquiries, issues, and product knowledge effectively.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Document customer interactions and feedback accurately in the system.
Collaborate with team members to improve customer service processes and enhance customer satisfaction.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: Fresh graduates or entry-level (02 years)
Skills and Competencies: Excellent communication skills in English
Skills and Competencies: Strong customer service orientation
Skills and Competencies: Proficient in technical and back office support
Qualities and Traits: Ability to handle stressful situations with discretion
Qualities and Traits: Good people skills and teamwork abilities

Highlights

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