Customer Service Representative, Cebu

Description

Manage incoming calls and customer inquiries with professionalism and empathy.
Provide knowledgeable answers to customer questions and resolve any issues promptly.
Maintain customer accounts and documentation accurately.
Collaborate with team members to enhance service quality and efficiency.
Identify and escalate priority issues to the appropriate teams when necessary.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 02 years
Skills and Competencies: Proficient in English language, strong customer service orientation, excellent people skills
Skills and Competencies: Effective interpersonal skills and a team player attitude
Qualities and Traits: Strong problem-solving abilities and attention to detail
Responsibilities and Duties: Experience in a call center environment preferred, but not required

Highlights

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