Customer Service Representative, Cebu

Handle customer inquiries and provide timely solutions.

Maintain a positive, empathetic, and professional attitude towards customers.

Document customer interactions and escalate issues when necessary.

Collaborate with team members to improve service quality and efficiency.

Participate in training and development programs to enhance skills.

Requirements

Educational Qualifications: High School Diploma or equivalent.

Skills and Competencies:

Excellent English communication skills

Strong problem-solving abilities

Team player with a strong work ethic

Experience in a call center environment is a plus

Qualities and Traits: Strong interpersonal skills and technical aptitude