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Customer Service Representative, Cebu

Customer Service Representative, Cebu
Description
  • Respond to customer inquiries via email and chat.
  • Resolve issues efficiently while ensuring customer satisfaction.
  • Maintain detailed records of customer interactions.
  • Collaborate with support teams to improve service quality.
  • Provide product information and guidance to customers.
  • Adapt to new technologies and tools for communication.


  • Educational Qualifications: High/Senior High School diploma or equivalent.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong English communication skills, proficiency in using online chat and email platforms, problem-solving abilities.
  • Responsibilities and Duties: Handle customer inquiries, provide product information, resolve complaints, and ensure customer satisfaction.
  • Working Conditions: Remote work environment, flexible hours, may require weekend shifts.
  • Qualities and Traits: Patient, empathetic, detail-oriented, and able to work independently.


Highlights
  • Company name
    Clu Forwarding Services
  • Job position
    Customer Service Representative
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Customer Service Representative has been posted in the Consolacion BPO & KPO category on Locanto.

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