Customer Service Representative, Cebu

About the Role

We are seeking a motivated and customer-focused Customer Service Representative to join our team for a logistics account in Cebu. As a key part of our team, you will handle inquiries and support for our logistics operations, ensuring a smooth and positive experience for our clients. We offer a dynamic, fun, and fast-paced environment where your career can grow.

Key Responsibilities

• Manage incoming calls and inquiries from customers regarding logistics services.
• Provide accurate information and solutions to customer questions and concerns.
• Process requests and updates related to shipments and deliveries.
• Document all customer interactions and details accurately.
• Collaborate with team members to resolve complex issues and improve overall service quality.

Qualifications

• At least a Senior High School Graduate
• A minimum of 6 months of work experience in any industry
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment and handle multiple tasks efficiently
• Eagerness to learn and grow within the company

What We Offer

• Competitive Salary: 20,000 to 29,000 monthly
• 10,000 Signing Bonus: Get a bonus after just one month of employment!
• One-Day Hiring Process: Fast and convenient over-the-phone interviews.
• Career Growth: Opportunities for professional development and advancement.
• Vibrant Workplace: A fun, supportive, and engaging work culture.

How to Apply

Ready to start your new career? Send your resume to **** with the subject line "CSR Cebu". Join our September Classwe have 50 slots available!