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Customer Service Representative, Cebu

Customer Service Representative, Cebu
Description
  • Handle inbound and outbound calls, emails, or chats to resolve customer inquiries or complaints.
  • Provide accurate information about products, services, and company policies.
  • Troubleshoot and resolve technical issues or account-related concerns.
  • Process orders, refunds, or requests efficiently while maintaining customer satisfaction.
  • Maintain detailed records of customer interactions in the CRM system.
  • Meet or exceed performance metrics, including quality, accuracy, and response time.
  • Escalate complex issues to appropriate departments when necessary.
  • Deliver excellent service to ensure customer retention and satisfaction.
Highlights
  • Company name
    MULTITUDE GLOBAL SERVICES CORP.
  • Job position
    Customer Service Representative
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Customer Service Representative has been posted in the Cebu City BPO & KPO category on Locanto.

Why not check out other ads in this category, such as Customer Service Representative, Cebu, Customer Service Representative, Negros Occidental or Customer Service Representative l Cebu City in Cebu. Currently, there are 43 ads posted in the BPO & KPO category in Cebu City.

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