Administrative Specialist/Assistant, Cebu

We are seeking a detail-oriented and organized Administrative Assistant to join our team. In this role, you will provide essential administrative support to ensure the smooth operation of our heavy equipment rental business. You will be responsible for managing daily office tasks, assisting with customer inquiries, and maintaining accurate records.

Key Responsibilities:

• Customer Service: Respond to customer inquiries via phone, email, and in-person; provide information about equipment availability, rental terms, and pricing.
• Rental Processing: Assist in the preparation and processing of rental agreements, ensuring all documentation is complete and accurate.
• Scheduling: Coordinate equipment reservations and schedule delivery and pick-up times with customers and drivers.
• Inventory Management: Maintain accurate records of equipment availability, location, and condition; assist in inventory audits.
• Accounts Management: Support the accounting department with invoicing, payment processing, and maintaining customer account records.
• Office Organization: Maintain an organized workspace, including filing systems, office supplies, and equipment maintenance logs.
• Reporting: Assist in generating reports related to rentals, sales, and customer feedback for management review.
• Collaboration: Work closely with the operations team to ensure timely and efficient service delivery.