Broker Support Specialist, Cebu

We are seeking a detail-oriented and proactive Broker Support Specialist to join our team. This role involves providing administrative and operational support to brokers, ensuring seamless workflows and excellent client service.

Key Responsibilities:

• Assist brokers with day-to-day tasks, including managing client inquiries, appointments, and correspondence.
• Prepare and review documentation, contracts, and agreements to ensure accuracy and compliance.
• Maintain and update client databases and records.
• Coordinate with internal teams to support broker activities and resolve issues efficiently.
• Monitor deadlines and ensure timely submission of required reports and documents.
• Provide exceptional customer service to clients, addressing inquiries and resolving concerns promptly.
• Stay up-to-date with industry trends, policies, and regulations to better assist brokers.