Account Officer, Cebu

We are looking for a dedicated and results-driven Account Officer to join our team. The ideal candidate will be responsible for managing customer accounts, promoting loan products, and ensuring a high level of customer satisfaction. You will need to have a strong background in sales, preferably within the financial services or loan industry, and a thorough understanding of teachers loan products.

Key Responsibilities:

• Promote and sell teachers loan products to potential customers.
• Maintain and manage client accounts, ensuring timely follow-ups and accurate records.
• Provide expert guidance on loan product offerings, particularly tailored for teachers.
• Build and maintain relationships with clients to ensure repeat business and customer loyalty.
• Assess client needs and recommend appropriate loan products and services.
• Collaborate with internal teams to ensure seamless loan application and approval processes.
• Meet and exceed sales targets and KPIs.
• Stay updated with market trends, loan product offerings, and regulatory changes.
• Prepare and present reports on account activity, loan performance, and sales results.