Front Desk / Concierge, Cebu

Golden Topper is an emerging real estate developer whose mission is to redefine city skylines across the Philippines and innovate the real estate landscape with world-class residences. Armed with extensive experience and leadership in residential development abroad,

Golden Topper aims to bring sustainable development, high-value properties, and innovative home solutions to cater to even the most discerning lifestyles. Each project has been crafted with precision to engage, inspire senses, and provide comfortable living spaces.

As Golden Topper continues to grow, we are looking for a lot of great talents from different walks of life who can bring their individualities and creativity to strive excellence, attain rewards and achieve their full potentials with us.

We are looking for a CONCIERGE is in-charge to cater all clients , especially VIP guests and must give exceptional customer service.

Duties and responsibilities.

• Cater to all clients , especially VIP guests and must give exceptional customer service.
• responsible to carry on daily customer service operations of the property.
• management of customer complaints in coordination with the building engineer, property manager or concerned person.
• Maintain updated records of customer request and complaints and its resolution.
• point of contact for all the guests who seeks any type of information or assistance in the property premises.
• develops a strong knowledge of the property facility and services.
• Organizes special functions as directed by management.
• Coordinates guest requests for special services and special needs or equipment with the appropriate department.
• Handles visitors/ guest complaints and solve and solve problem to the degree possible.
• And all other duties and responsibilities which are not limited to these that may be assigned by the management.