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IT Service Desk Analyst L1 in Cebu City - Image 1
IT Service Desk Analyst L1 in Cebu City - Image 1
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IT Service Desk Analyst L1, Cebu

IT Service Desk Analyst L1, Cebu
Description
  • Technical Helpdesk Analyst may perform one or more of the following:
  • Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.
  • Applies understanding and knowledge of information systems products and services to assist users.
  • Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems.
  • Coordinates referrals to appropriate technical, professional, or service personnel.
  • Receives and prioritizes issues and forwards using appropriate escalation procedures.
  • All other duties as assigned.


Highlights
  • Company name
    E-Solutions IT Services
  • Job position
    IT Service Desk Analyst L1
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IT Service Desk Analyst L1 has been posted in the Cebu City Accounting, Financing & Banking category on Locanto.

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