Technical Support Representatives - with or without …, Cebu

1. Main contact of customers for 1&1 support
2. Improve weekly and monthly performance based on feedback from the team supervisor.
3. Proactively inform and report to the supervisor for support related issues
4. Recommend solutions to customer issues and concerns
5. Attend coaching sessions and participate in organizational activities
6. Interact with team members and other departments within the company
7. To be customer service oriented and to ensure customer satisfaction
8. Continuous pro-active effort towards improving customer satisfaction and our internal procedures.

Join and enjoy the following benefits:

-Allowances

-Night Differentials

-HMO

-Leave credits

-Easy accounts

-Competitive salary

-Healthy working environment

-Free coffee

-Free water

-Accessible work locations (within cebu city)

-State of the art facilities (gym, karaoke, pantry)

-Career growth

-Amazing opportunities

-Fun activities